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CONCORDBANK opens doors for new employees.

CONCORDBANK is not only a combination of innovative technologies, convenient solutions and modern changes, it is a trusting relationship between our partners and our team.

The CONCORDBANK team are masters of their craft who value time, look for ways to improve their work, and achieve high-quality results.

Starting to work with us, you will open a new page in your history, which will reflect your efforts, reveal talents, demonstrated skills, found reliable partners and good colleagues.

We believe that people are the greatest value of the company. We provide the space and the necessary tools to develop your abilities, new ideas and unleash your potential.

Join our team and write a story to be proud of!

Position Department Duties Requirements

Contact Centre Specialist

 

(Dnipro city, 37 Starokozatska Street)

Customer support department

  • Communicating with customers - legal entities via messaging apps or by telephone.
  • Providing high-quality consultation and advice to the customer.
  • Resolving all customers inquiries from the first contact with Centre
  • Must be at least 20 years old.
  • 1 or more years of experience in a call centre.
  • Good command of Ukrainian and Russian languages

Chief Specialist (Supervisor)

 

(Dnipro city, 37 Starokozatska Street)

Customer support department

  • Managing the team of Call Center Specialist, controlling the performance of operators.
  • Controlling the compliance with qualitative indicators of services.
  • Assisting in training the operators
  • 1 or more years of experience as Call Center Supervisor.
  • Having team management skills.
  • Being a fast learner

Specialist of the Department for User Support and Monitoring

 

(Dnipro city, 2 Troitska Square)

Information Technology Department

  • Installation, configuration, administration of Windows 7,8,10, office suites.
  • Defining new working positions.
  • Maintaining corporate mail.
  • Setting up printers/scanners, replacing cartridges
  • 2 or more years of relevant experience.
  • Understanding networking fundamentals of the TCP/IP protocol suite, as well as basic network services DNS, DHCP, VLAN, VPN.
  • Understanding of HTTP, FTP, POP3, IMAP, SMTP protocols

Project Manager

 

(Dnipro city, 37 Starokozatska Street)

Project Management

  • Implementation and development of the project "Electronic control system".
  • Drawing up a project plan in accordance with the priorities and monitoring of its implementation.
  • Involving system developer in finalization.
  • Implementation of the project “Building Ukraine Together” (“BUR”).
  • Support of System Users.
  • Collecting feedback.
  • Analytical analysis.
  • Maintenance of documentation, coordination of work of divisions
  • 2 or more years of working experience in an equivalent position.
  • Knowledge of Agile principles.
  • Systems thinking, the ability to find common ground with colleagues and partners, as well as with the customer.
  • Ability to promote own point of view properly, flexibility, proactivity, determination and responsibility.
  • Ability to work in multitasking mode.
  • Technical background (would be an asset)

Lawyer (e-commerce)

 

 

Legal Department

  • Comprehensive legal business support in E-Commerce.
  • Contractual and legal work (specialization - IT-law, copyright and related rights).
  • Full legal support of digital-direction of the bank's activity, support of agreements/transactions ranging from development to sales of IT-products.
  • Support of questions concerning Internet business.
  • Providing legal analytics (preparation of analytical reports, legal opinions) on IT law, copyright and related rights legislation, etc
  • Higher legal education.
  • 2 or more years of experience in legal support of commercial activity of the company.
  • Required experience in the digital field (IT, electronic communications).
  • Knowledge of MS office, outlook.
  • Responsibility, high efficiency, punctuality, analytical skills

SQL Analyst

 

 

CRM Systems Department

  • Collection, description and modeling of business information processes to optimize CRM performance.
  • Working with customer database, SQL queries to upload data.
  • Analysis of efficiency and developing proposals for segmentation of the customer base for sales, working with customers.
  • Analysis of advertisements, A/ B testing, tracking of conversion and effectiveness of the messages.
  • Preparation of comparative analysis of communication channels with clients.
  • Preparation of presentations for the management and customers
  • Higher education, preferably in finance or marketing.
  • Experience in the banking system.
  • Experience with CRM, analytical data processing systems or banking information systems.
  • Knowledge of SQL.
  • Experience in developing regulatory documentation.
  • Experience in making technical requirements

ORACLE DBA Support Specialist

 

 

 

  • Oracle Database administration.
  • Database backup and playback.
  • Creating and maintenance of the Snandby system (Dataguard).
  • Monitoring of efficiency and performance tuning.
  • Creating reports on software incident management concerning the Oracle Database
  • Higher technical education.
  • 1 or more years of experience as a system administrator, DBA.
  • Experience in installation and operation of Oracle Database in Oracle Linux operating system.
  • Command of English at the level for working with Oracle Database documentation and ensuring written communication

Risk Manager

 

(Dnipro city, Kyiv city)

Risk Management Department

  • Preparation of internal regulatory documents on risk management in multi-project environment.
  • Development of tools/methods/models risk assessment in multi-project environment.
  • Implementing the procedure of risk assessment in multi-project environment: identification, analysis, monitoring and reporting.
  • Interaction with developers in the process of setting up software for assessing and monitoring the risks in multi-project environment
  • Working experience in the payment business units of a bank or processing institutions.
  • Experience in assessing the risks of payment systems (preferably).
  • Knowledge of NBU regulations on risk management.
  • Analytical mind.
  • Analytical mindExperience of working in a team, sociability

 

We ensure the following conditions:

  • Official employment in accordance with the Labor Code from the first working day;
  • Social guarantees in accordance with existing laws, and health insurance;
  • Competitive salary and bonus payments;
  • Corporate training at the Bank’s expense;
  • Support for interesting ideas and development initiatives, respect for your work, assistance of colleagues on all issues;
  • Working experience in a modern European Bank, corporate events and participation in social projects;
  • We offer our employees comfortable working conditions, a dynamic working atmosphere, we take into account all your achievements, our company has a cozy, social, stable microclimate and a friendly team.

Concord Bank – join our team, connect to the universe!

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